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At Better Micro, Inc., we are dedicated to providing exceptional products and customer service. To ensure your satisfaction, we offer a comprehensive refund and warranty policy. Please review the details below:

30-Day Refund Guarantee

We stand behind the quality of our products and want you to feel confident in your purchase. Thatโ€™s why we offer a 30-day refund guarantee on all items. If for any reason you are not completely satisfied, you may return the item within 30 days of delivery for a full refund.

Conditions for Refunds:

  • Items must be returned in their original condition, including all packaging, accessories, and manuals.
  • Any signs of tampering, label removal, or physical damage may result in the rejection of your refund request.
  • Please ensure the items are packaged securely to prevent damage during transit. Damaged items may not qualify for a refund.

Refunds are typically processed within 5โ€“7 business days after we receive and inspect the returned item.

1-Year Replacement Warranty

In addition to our refund policy, we are proud to offer a 1-year replacement warranty on all items, unless otherwise specified on the product page. This warranty ensures that any defective items will be repaired or replaced at no additional cost to you.

Conditions for Warranty Claims:

  • The warranty covers manufacturing defects and malfunctions under normal use.
  • The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
  • Any tampering, removal of labels, or physical damage to the items will void the warranty.

To make a warranty claim, please contact our customer service team with your proof of purchase and a detailed description of the issue.

How to Return Items

When returning items for a refund or warranty claim, please ensure they are securely packaged to avoid further damage during transit. You are responsible for shipping costs unless the return is due to an error on our part or a defective product.

Need Assistance?

If you have any issues with your refund or warranty claim, our customer support team is here to help.

Contact Us:

We are committed to providing a hassle-free experience and ensuring your satisfaction with every purchase.

Best regards,
Better Micro, Inc.